Garden Gate

Substitution Policy

Our floral industry worldwide was growing really fast up until two years ago. Now, due to the worldwide pandemic business within the floral industry has grown twenty-fold in those two years. With the demand for flowers and plants being at an all-time high, frequently the demand outweighs the availability of some varieties. So, we frequently have the need to make subtable substitutions when needed to execute your special order to our high standards. Our goal is always to provide your chosen flower design with the freshest and finest quality blooms available for your recipient to be able to enjoy. If we do need to make such substitutions for your flower order, we will always choose flowers of equal or greater value. Since we are always striving to create exceptional designs that are bespoke just for you and your special recipient. Any substitutions we need to make will only ensure you are getting a true one-of-a-kind creation. Thank you for your understanding.